Effective Date: 10.18.2025
 

BALLAR GROUP LLC ("BALLAR GROUP," "we," "our," or "us") is committed to providing reliable and efficient shipping services. This Shipping Policy outlines the terms and conditions regarding the delivery of our products.
 

Shipping Method

Unlike many competitors, we handle the transportation of our products in-house using our own trucks and delivery teams. This approach allows us to:

• Ensure efficient and safe transportation of your order

• Reduce the risk of damage during transit

• Provide on-site installation services when applicable

Delivery Timeframe

Our average delivery time is 25–30 days from the date of order confirmation. Delivery times may vary based on location, product availability, and other logistical factors.

Shipping Coverage

We currently offer delivery within [Specify Areas / Regions].
If your location falls outside our standard delivery zone, please contact us to discuss potential shipping options.

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Shipping Costs

Shipping costs are calculated at checkout based on the delivery address and the size of the order.
In some cases, additional fees may apply for remote areas or special delivery requests.

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Order Tracking & Updates

Customers will receive order updates, including estimated delivery dates and tracking information (if applicable), via email or phone.
Our team will coordinate with you before delivery to ensure a smooth drop-off and installation process.

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Delivery & Installation

For applicable products, our team will not only deliver your order but also provide professional installation services upon request.
Installation fees (if any) will be communicated at checkout or during order confirmation.

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Delays & Service Interruptions

While we strive to meet our estimated delivery times, unforeseen circumstances (such as weather conditions, supply chain disruptions, or transportation issues) may cause delays.
In such cases, we will promptly inform customers and provide revised delivery estimates.

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Contact Us

If you have any questions about our shipping process, please contact us:

Phone: +1 (877) 837 4233 
Email: info@getshadespace.com

We appreciate your business and look forward to delivering your order safely and efficiently!